Code of Conduct

Millbrook Mortgage adheres to the following Values:

1: Fairness
Millbrook Mortgage shall treat consumers with respect and dignity, and in a manner
that is fair, reasonable and as they would want to be treated.

2: Confidentiality
Millbrook Mortgage shall appropriately respect, protect, preserve and safeguard the
privacy and confidentiality of information obtained from and about consumers.

3: Integrity
Millbrook Mortgage shall act with integrity by adhering to the letter and spirit of
this Code of Ethics, which includes disclosing potential conflicts of interest to
consumers in a timely basis.

4: Competence
Millbrook Mortgage shall provide services to consumers in a competent manner, acquiring and maintaining necessary and appropriate knowledge, skills and experience to do so, and referring consumers to others who possess such knowledge, skills and experience when they are unable to do so.

5: Diligence
Millbrook Mortgage shall provide services to consumers with diligence and due care, promptly, thoughtfully, in a manner considerate of the interests of consumers and fully in compliance with all applicable legal and regulatory requirements.

6: Professionalism
Millbrook Mortgage's conduct shall reflect positively on Millbrook Mortgage, the profession and the industry.

 


Privacy Policy

PRIVACY NOTICE
This privacy notice discloses the privacy practices for www.millbrookmortgage.com. This privacy
notice applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used
and with whom it may be shared.

What choices are available to you regarding the use of your data.
 
The security procedures in place to protect the misuse of your information. 

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing We are the sole owners of the information collected on
this site. We only have access to/collect information that you voluntarily give us via email or
other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not
share your information with any third party outside of our organization, other than as necessary to
fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new
products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.

You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website,
your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and
transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of
your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 508-835-8900 or via email at info@millbrookmortgage.com.